Product Return & Refund Policy

We value your satisfaction and strive to provide the best quality dairy products. However, due to the perishable nature of our products, we follow a strict return policy.

1. Return Eligibility

• Returns are only accepted within 24 hours of delivery.
• Product must be unopened, unused, and in the original condition.
• Must be accompanied by a valid proof of purchase.

2. Non-Returnable Items

• Perishable items (milk) once opened or damaged after delivery.
• Products requested for return beyond 30 minutes of delivery.

3. Damaged or Wrong Product

If the product you received is damaged, expired, or incorrect, please contact us immediately with:

• Order number
• Photos of the issue
• Detailed description

4. Refund Method

Refunds (if applicable) will be processed to the original payment method or via mobile banking within 1-2 business days.

5. How to Request a Return

To request a return or refund, please contact us: