BD Dairy – Frequently Asked Questions
Find answers to common questions about our products and services
BD Dairy is a Bangladeshi dairy brand committed to providing pure, fresh milk and
traditional mustard oil sourced directly from Pabna's best farms.
BD Dairy sources products from Pabna, Bangladesh, and offers delivery services
throughout the country.
Yes, our milk is 100% pure and fresh. It is sourced from trusted local farms and
processed under strict hygiene and safety standards.
No, we do not use any preservatives, chemicals, or additives. Our products are
natural and processed using traditional and hygienic methods.
We offer:
- Fresh cow milk
- Cold-pressed mustard oil
- Other hygienic dairy-based items (more products coming soon)
You can place an order directly through our website www.bddairy.com or by contacting our customer
support.
We accept secure payments through approved online gateways. Payment must be
completed before processing your order.
Yes, we offer delivery across multiple regions in Bangladesh. Delivery charges and
availability will be shown at checkout.
We aim to deliver within the estimated timeframe mentioned at checkout, but delivery
may vary based on location and external conditions.
Same-day delivery may be available in selected areas. Please check availability when
placing your order.
Returns are allowed for eligible products that are defective or damaged upon
delivery. Please refer to our Refund Policy for detailed terms.
You can request a refund by contacting our support team with your order number and
issue. Refunds will be processed after verification.
Absolutely. We use industry-standard encryption and third-party secure payment
gateways to protect your data.
No. BD Dairy does not sell or rent your information. We only use your data to
improve your experience. See our Privacy Policy for more
info.
Please contact us at support@bddairy.com
with your request. We'll assist with updating or deleting your data as per your
instruction.
Yes, we use cookies to enhance user experience, store preferences, and analyze
traffic. You can control cookies via your browser settings.
Orders can be canceled before dispatch. Once shipped, cancellation may not be
possible. Contact us immediately for assistance.
Contact us within 24 hours of delivery with photos of the issue. We'll arrange a
return or replacement.
Still have questions? Contact our support team